Privacy Policy

Information received from Telegram

When you start or use the bot, Telegram provides identifiers and basic profile information needed to operate the service. The bot stores your numeric Telegram user ID, username, first and last name when available, Telegram Premium status, language, acquisition source when present, channel-subscription statuses, creation settings, token balance, account dates, and recent activity time.

Absolute anonymity for prompts and results

Prompt text is processed only to fulfill the current request and is never stored by MyStepFrog.ai. Generated images and videos are delivered to you and are never stored or retained by MyStepFrog.ai in any form.

Telegram and the generation and moderation providers required to complete a request process data under their own policies and technical requirements.

Usage and analytics records

The bot records limited operational events such as onboarding, selected modes and settings, generation attempts and outcomes, token usage, chat/message IDs, timestamps, payment events, acquisition source, and technical properties. These records are used to run the service, calculate balances, investigate failures and abuse, understand feature usage, and improve reliability. They do not contain prompt text or generation results.

Payments

Telegram Stars payments are processed by Telegram. Card and crypto payments are processed by external checkout providers. The bot stores transaction references, order or payment IDs, amounts, token quantities, status, and timestamps so it can credit balances, prevent duplicate credits, reconcile payments, and help resolve payment issues.

Card numbers, card security codes, crypto private keys, and recovery phrases are not collected by the bot. Do not send them to support.

Service providers

Information is sent to the providers needed to fulfill your request. These currently include Telegram for messaging and Stars payments, generation infrastructure such as MuleRouter, and external providers for card and crypto checkout. Each provider processes information under its own terms and privacy policy.

Website storage

The website stores identifiers of gallery items you have already viewed or liked in your browser’s local storage so the same browser does not repeatedly count the same action. The current website code does not include third-party advertising or analytics scripts. Standard hosting and API infrastructure may still process request information needed for security and delivery.

Retention and deletion

Prompts and generation results are never retained by MyStepFrog.ai, so no retention period applies to them. Account, balance, transaction, non-prompt analytics, and settings records are retained only while needed to operate the service, resolve disputes, prevent fraud or abuse, and meet applicable obligations.

You can ask @frog_support for access to or deletion of the bot-database records associated with your Telegram ID. Verification may be required. Deletion from the bot database does not automatically delete messages or records held independently by Telegram, generation providers, moderation providers, payment providers, or other third parties.

Contact

For privacy questions or requests, message @frog_support on Telegram. Include your Telegram username and user ID if available, but do not include passwords, login codes, payment credentials, or unrelated sensitive information.